Flexible Redemption

Give users more ways to use reward value

Enable intuitive redemption experiences that let users combine points and cash through Loylogic’s patented points-plus-cash slider technology.

Flexibility increases engagement

Flexible Redemption gives users greater control over how they apply available reward value. By enabling points-plus-cash redemption and more accessible reward choices, organizations can make redemption feel more relevant, usable and rewarding.

Increase redemption participation

Give users more accessible ways to reach and redeem for the rewards they value.

Encourage greater balance usage

Help users apply available points through flexible redemption options rather than waiting for a full-points balance.

Improve perceived reward value

Make reward value feel more useful by giving users greater choice and control at redemption.

Where reward value becomes choice

Flexible Redemption enables users to apply available reward value toward the rewards they want, even when they do not hold the full points balance required. Through points-plus-cash redemption, organizations can make more reward opportunities accessible while retaining configured program rules and value controls.

01

Reward access

Help users reach relevant rewards sooner by combining available points and cash.
02

User choice

Give users greater control over how they apply value within the redemption journey.
03

Program flexibility

Configure redemption options around eligible rewards, thresholds and program rules.
04

Controlled delivery

Support flexible redemption with the governance, visibility and controls required by the program.

Flexible redemption capabilities

Enable intuitive, real-time redemption experiences that give users control over how they apply points and cash across connected reward journeys.

Patented points-plus-cash slider

Let users choose how much of an eligible redemption to cover with points and how much to complete with cash.
  • Slider-based redemption
  • Points-plus-cash choice
  • More accessible reward outcomes

Dynamic redemption controls

Configure flexible redemption experiences around program objectives, eligibility and value-management rules.
  • Adjustable redemption logic
  • Threshold and limit controls
  • Program-specific rules

Real-time value application

Apply available reward value instantly within the redemption journey, giving users clear visibility before they complete their choice.
  • Live balance calculations
  • Dynamic checkout integration
  • Immediate redemption visibility

Connected redemption journeys

Support flexible redemption across relevant digital, merchant and partner experiences.
  • Web and mobile experiences
  • Merchant and partner integrations
  • Embedded redemption journeys

Scalable redemption infrastructure

Deliver secure, enterprise-grade redemption experiences designed for control, governance and scale.
  • Secure transaction processing
  • Compliance and governance controls
  • High-scale transaction handling

Redemption intelligence

Understand how users apply reward value across flexible redemption journeys to improve accessibility, relevance and program performance.

01

Redemption utilization insight

Monitor how users apply available reward value across full and points-plus-cash redemption journeys.
02

Choice and behavior patterns

Understand redemption preferences, participation patterns and the value combinations users select.
03

Accessibility optimization

Use redemption insight to refine how reward choices, thresholds and flexible value options are made available.
04

Performance and value oversight

Assess redemption activity alongside program objectives, value utilization and configured financial controls.

Why Flexible Redemption is different

More accessible reward choice

Not rewards locked behind high balances

User-controlled value use

Not fixed redemption paths

Flexible program configuration

Not one-size-fits-all redemption rules

Enterprise-grade oversight

Not flexibility without control

Seamlessly connected to the Loylogic platform

Flexible Redemption connects available reward value with marketplace, travel and embedded redemption experiences across the Loylogic platform. It enables users to apply value more flexibly while organizations retain the governance, controls and insight required to manage redemption effectively.

Flexible redemption across programs

Give customers, employees and partners more choice in how they use eligible reward value across loyalty, recognition and incentive experiences.

Consumer Loyalty

Let members combine points and cash to access relevant rewards sooner and with greater flexibility.
Learn more

Employee Motivation

Enable employees to apply eligible recognition value through flexible reward experiences designed around greater choice.
Learn more

Channel Performance

Give partners flexible ways to use eligible incentive value across relevant reward and performance experiences.
Learn more

Frequently asked questions

What is Flexible Redemption?

add_circle

Flexible Redemption gives users more choice in how they apply available reward value – through full redemption and points-plus-cash experiences, users access relevant rewards more flexibly while programs retain control over eligibility, thresholds, value application, and redemption rules.

How does points-plus-cash redemption work?

add_circle

Points-plus-cash combines available points with cash in a single redemption journey – users choose how much value to apply and complete the remaining amount with cash, with no need to wait for a full points balance.

What is Loylogic's patented points-plus-cash slider technology?

add_circle

Loylogic's patented slider gives users intuitive control over the balance between points and cash within an eligible redemption experience – users see how their points contribution and required cash amount change in real time before completing.

Can reward value be applied in real time during redemption?

add_circle

Yes. Flexible Redemption supports real-time value application – including live balance calculations and immediate visibility into how points and cash contribute – enabling users to adjust the split before completing the transaction.

How can organizations configure flexible redemption experiences?

add_circle

Organizations configure eligible redemption options, points-plus-cash availability, threshold and limit controls, and program-specific rules – aligning flexible redemption to program objectives and value-management requirements.

Where can Flexible Redemption be used?

add_circle

Flexible Redemption connects to relevant digital reward journeys including marketplace rewards, travel rewards, embedded redemption experiences, and applicable merchant or partner environments.

How does Redemption Intelligence support Flexible Redemption?

add_circle

Redemption Intelligence provides insight into how users apply value across full and points-plus-cash journeys – including utilization patterns, value combinations, and participation trends – supporting refinement of accessibility, relevance, and program performance.

How does Flexible Redemption support secure and scalable program delivery?

add_circle

Flexible Redemption processes transactions through enterprise-grade security, compliance and governance controls, and high-scale handling of redemption activity – enabling flexible value application with program control and oversight.

Make reward value easier to use

Give users more choice in how they redeem by combining points and cash across flexible, controlled reward experiences.